Posted 24 November 2006 - 08:45 PM
I went into the recently remodeled Bilo on Gilead Rd. in Huntersville. This is a fairly affluent area and it currently surrounded by a lot of new construction for new retail.
This Bilo is a relatively new store and when it opened it was one of the top of the line stores with such things as a sushi bar, florest, bakery, sit down restaurant, etc etc. I noted before a couple of months ago they were in the process of doing a lot of construction work in this place.
Surprisingly the purpose of the remodeling was to remove much of the above and turn it back into something closer to a traditional grocery store. Gone is the eating area, florest, sushi, most of the hot food service, the produce area is 1/2 the size it was before, the health food/organic section is gone as is high end cheeses, and similar items. It's been replace by a more traditional meat counter, there are some baked goods, and there are a lot of shelves where there used to be junk like flower pots, yard art, etc. The only new thing seems to be a revamped pharmacy.
Maybe Bilo, at least this Bilo, has decided its not going to try and compete in the higher end market with HT, Lowes, and even in some cases Foodlion/Bloome. Sadly this store while being a nice change for what as become the ordinary in Charlotte still suffers from bad management as the store is filthy and the service is still bad. If they are going to go back to the basics to revive sales, they ought to start with this first.