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[mallguy]

I went to Menlo Park Mall for the first time yesterday.  The mall was absolutely packed- except for the Nordstrom, which had much thinner crowds than the rest of the mall.  The Cafe Nordstrom was closed for the day (around 6pm on a Saturday), and the third floor seemed to have been walled off, except for a customer service area.  The store seemed not to have been updated since the '90s.

What gives?  Is the store underperforming?  Was the third floor a regular sales floor that got boarded up?

Also, why do "luxury" malls in NJ so often have local mom & pop stores in them?  Menlo Park had plenty of A-grade tenants in it (Apple Store, Coach, Sony Style, Cheesecake Factory, etc.) and, again, the mall was completely full of crowds of shoppers.  There should be no shortage of stores looking to get to that type of center.  But there are a few odd stores- a dollar store, with hand-made signs, a mom & pop furniture store next to the Nordstrom, etc.  That just struck me as odd, and I've seen it elsewhere- principally at Riverside.

Thanks.